Eye Right Announced as National Winner!

December 23, 2015
After receiving the Highly Recommended Australian Achiever Award in April 2015, Eyes Right Optical has just been announced as the National Winner of the 2015 Australian Achiever Award for Australia’s Specialised Services - Optical Frame Wholesale & Distribution Services category.

Now in their 17th year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from companies’ own clients – and are therefore an indication of a well run, healthy business, worthy of patronage. The award focuses on seven criteria, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception.

The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service.
Eyes Right Optical achieved a 99.26% overall score for Customer Service and Relations, topping all other Australia Specialised Services businesses. The 2015 Australian Achiever Award proves Eyes Right Optical delivers on the promise of customer satisfaction.

Established by Gaye and David Wymond in 1992 by combining their optical and business expertise, Eyes Right Optical now operates with a staff of 25. The business brings to the Australian and New Zealand markets, frames of exceptional quality in an efficient and streamlined manner. Strong family values underpin the philosophy at Eyes Right Optical with true expertise and dedicated customer service.